![]() ![]() On the main screen of the YI Home app, click "Account". The steps differ for Desktop/iOS and Android. If you are using an Android phone, please follow the steps below.ġ. Please follow the steps below to activate a Kami Cloud plan using a code purchased from the official Kami Store. "#1234") and the code that was provided.Īfter you enter the correct service code, your cloud service will be activated in your account on the cloud website or your mobile application. If you still encounter problems with your code, please email us (in Europe including the UK) and include your YIstore order number (four digit number beginning with #, ex. If you receive the error "Invalid recharge card number", the code you entered is wrong, please make sure you enter the correct service code. Under "Have a service gift card", click "Redeem here."ĥ) Enter the 18-digit service code you provided from the YI store. Make sure that the displayed area is the same as the area that your camera is paired with in your mobile app).Ĥ) Scroll to the bottom of the page. If you are using a VPN, please disable it during this process.Ģ) Enter your account credentials (account email address, password). The following is the process of activating your cloud code from the official YI Store.
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